Industry Experience Matters in Trucking - Here’s Why

Building trust with customers starts with speaking their language and truly understanding their needs. Jessica Dotson, Director of Business Development at Multi Service Fuel Card, emphasizes the power of relatability and empathy, especially when it comes to discussing savings per mile. She also values long-term experience, citing their customer support director’s 30+ years in the business, and the unique insights of team members who’ve lived the trucking experience, even without being truck drivers themselves. #Freight #Trucking #TruckingBusiness #CustomerSupport